From the moment you place your order to the smile on the recipient's face, Basketeer's delivery team handles every step with care. Our fleet of electric vehicles and trained drivers ensure your gift arrives in perfect condition — on time, every time.
BASKETEER
Delivery Service & Order Tracking
Same-day delivery across Bangkok. Nationwide shipping to all 77 provinces in 1–3 business days. Track your order in real-time with GPS, photo proof of delivery, and direct driver messaging.
Track Your Gift in Real-Time
From the moment your order ships, follow every step of the journey with live GPS tracking, delivery photos, and direct driver messaging.
1
Start Tracking
Enter Your Details
Type your order number and email address to instantly access your real-time tracking dashboard.
- Order number from your confirmation email
- Secure access — only you can view your order
- Works on any device — phone, tablet, or desktop
Simple, secure tracking form
2
Timeline
Order Timeline
See every milestone — confirmed, packed, dispatched, arriving, delivered — with timestamps so you always know exactly where your gift is.
- Real-time status updates with timestamps
- Payment confirmation and greeting card preview
- Estimated delivery window shown at every stage
Every milestone, timestamped
3
GPS Tracking
Live GPS Tracking
Follow your driver's location on a real-time map as your gift travels to its destination. See their ETA update live as they navigate Bangkok traffic.
- Real-time driver location on Google Maps
- Live ETA that updates with traffic conditions
- Delivery zone and route visualisation
Watch your gift travel in real-time
4
Messaging
Driver Messaging
Send last-minute instructions or ask your driver a question directly from the tracking page. No phone calls, no app downloads — just simple messaging.
- Direct chat with your assigned driver
- Send delivery instructions or gate codes
- No app needed — works right in your browser
Talk to your driver in real-time
5
Delivery Proof
Photo Proof of Delivery
See the exact moment your gift is delivered with photo confirmation. Our drivers capture the handover so you have complete peace of mind.
- High-quality delivery photos from your driver
- Timestamped proof of successful delivery
- Photos stored securely in your order history
Visual proof your gift arrived safely
6
Confirmation
Email Confirmation
Receive a detailed delivery confirmation email with photo proof, delivery time, and a complete order summary — giving you total peace of mind, even from overseas.
- Delivery photo included directly in the email
- Exact delivery time and location confirmed
- Perfect for overseas senders who need verification
Delivery confirmed to your inbox
Our Delivery Promise
Same-Day Bangkok
Orders confirmed before the daily cut-off are delivered the same day across Bangkok. 2-hour express also available.
Nationwide Thailand
We ship to all 77 provinces via Kerry Express. Bangkok metro 1–2 days, other provinces 3–4 business days.
GPS Tracking
Follow your driver's live location on a map. Real-time status updates from dispatch to delivered.
Photo Proof
Every delivery includes a photo confirmation. See exactly when and where your gift was received.
How Our Delivery Works
Real-Time GPS Tracking
Watch your driver's live location on a map as your gift makes its way to the recipient. Know exactly where your order is at every moment.
Photo Confirmation on Delivery
Our driver takes a photo when your gift is delivered. You will see the proof-of-delivery photo directly on the tracking page.
Precise Pin-Drop Location
Drop a pin during checkout for exact delivery coordinates. Our driver navigates directly to the spot — no guessing, no missed deliveries.
2-Hour Time Slot Windows
Choose your preferred delivery window at checkout. We offer time slots throughout the day so the recipient is there to receive the gift.
Same-Day Express Available
Need it fast? Our express service delivers within 2 hours anywhere in the Bangkok metropolitan area.
Delivery Coverage
We deliver across Thailand with speed and care
Bangkok
Same-day delivery. Free on qualifying orders over ฿2,000. Express 2-hour service available. Daily 7 AM – midnight.
Shop Bangkok Gifts
Greater Bangkok & Nationwide
Next-day to Nonthaburi, Pathum Thani, Samut Prakan. 1–3 business days to all 77 provinces via Kerry Express.
Shop Gifts
Worldwide
Currently delivering within Thailand. International shipping coming soon. Contact us for special arrangements worldwide.
Contact UsDelivery Features
Basketeer's delivery is more than just getting a package from A to B. We have built a complete delivery experience with technology and personal care, so both sender and recipient enjoy every moment.
Live GPS Tracking
See your driver's real-time location on a map. Share the tracking link with the sender so everyone knows when the gift will arrive.
Direct Driver Messaging
Send delivery instructions, gate codes, or last-minute changes directly to your driver through the tracking page.
Photo Proof of Delivery
Every delivery is documented with a photo at the doorstep. View it instantly on the tracking page for peace of mind.
Temperature-Controlled Fleet
Our electric delivery vehicles are equipped with temperature control, keeping flowers fresh, cakes chilled, and fruit baskets perfect.
Custom Delivery Instructions
Add notes at checkout — ring the bell, leave at reception, call before arriving. Our drivers follow your instructions exactly.
Eco-Friendly Delivery
Basketeer uses electric vehicles for Bangkok deliveries, reducing our carbon footprint while keeping your gifts safe and on time.
Delivery & Tracking FAQs
Bangkok: Same-day delivery for orders placed before the daily cut-off. Express 2-hour delivery also available.
Greater Bangkok: Next-day delivery to Nonthaburi, Pathum Thani, and Samut Prakan.
Nationwide: 1–3 business days via Kerry Express to all 77 provinces.
Use the tracking form at the top of this page. Enter your order number and the email address you used at checkout. You will see real-time GPS tracking, delivery status updates, and photo proof when delivered. We also send a tracking link in your order confirmation and dispatch emails.
The cut-off time for same-day Bangkok delivery varies by product type. Standard orders must be confirmed by early afternoon. Sunday deliveries must be ordered by Saturday before 3:00 PM. Check the product page for specific cut-off times. Deliveries after 8:00 PM incur a ฿50 surcharge.
We deliver across all of Thailand. Bangkok same-day delivery covers the entire Bangkok metropolitan area. Nationwide shipping via Kerry Express reaches all 77 provinces. Charlotte Bakery cakes can only be delivered within Bangkok and immediate vicinity.
Yes, you can reschedule your delivery by contacting our team via LINE (@BASKETEER), calling +66 2 821 5042, or emailing [email protected]. Please contact us as early as possible before the scheduled delivery time.
Absolutely. You can add delivery notes at checkout — such as gate codes, building names, floor numbers, or instructions to call before arriving. You can also message your driver directly through the tracking page once your order is dispatched.
When our driver delivers your gift, they take a photo at the doorstep as confirmation. This photo appears on your tracking page so you can see exactly when and where the gift was delivered — giving you peace of mind even when sending a surprise.
Currently, Basketeer delivers within Thailand only. For gifts to recipients abroad, we recommend our digital gift card options. Contact our team at [email protected] for assistance with special international requests.
Ready to Send a Gift?
Enjoy same-day Bangkok delivery and nationwide shipping. Browse our collections and let us handle the rest.
