You can also place orders directly through LINE @BASKETEER, email [email protected], or message us on Instagram and Facebook. Our team speaks English and Thai and is happy to guide you through the process, help customise your gift, or handle corporate and bulk orders.
BASKETEER
How to Order
Ordering a gift for delivery in Thailand is simple and intuitive. Follow our step-by-step guide below to browse, customise, and send the perfect gift in just a few minutes.
Same-Day Delivery
Order before cut-off for delivery today
Precise Pin Location
Drop a pin so our driver finds you easily
7 Payment Methods
PromptPay, cards, LINE Pay, PayPal & more
Real-Time Tracking
Track your gift from workshop to doorstep
Your Ordering Journey
Follow our simple step-by-step guide to send the perfect gift
1
Step One
Browse & Discover
Explore our homepage with seasonal promotions, brand showcases, and curated collections. Browse by brand — Basketeer, Charlotte Bakery, or Flowers by Basketeer — or shop by occasion, recipient, or price range.
- Seasonal promotions and featured gifts on the homepage
- Collections organised by brand, occasion, and recipient
- Smart search and filters to find exactly what you need
Browse our curated collections
2
Step Two
Choose Your Gift
View detailed product pages with high-quality photos from every angle. See pricing, payment icons, gift contents, and full descriptions. Select your variant, size, or colour before adding to cart.
- Multiple product photos from every angle
- Variant and size selection
- Detailed descriptions and gift contents list
Product page with full details
3
Step Three
Add to Cart
Your cart drawer slides open with a summary of your items. This is where the magic happens — add extras like teddy bears, balloons, and personalised greeting cards. Choose your delivery option and apply any promo codes.
- Add-on items: teddy bears, balloons, greeting cards
- Delivery option selection (standard, express, same-day)
- Promo code and discount field
Cart drawer with add-ons and promo codes
4
Step Four
Enter Delivery Details
Fill in the recipient's name, phone number, and delivery address. Our Google Maps integration lets you search for the exact location — type an address, building name, or landmark and it auto-fills the fields.
- Recipient name and phone number
- Google Maps address search with auto-complete
- Auto-fill from your saved addresses
Delivery address form with map search
5
Step Five
Pin Your Location
Drag the map pin to the exact delivery spot. Zoom in to building-level precision so our driver knows exactly where to go — whether it's a lobby entrance, office floor, or residential gate.
- Interactive map with draggable pin
- Zoom in for building-level precision
- Driver navigates directly to your pin via Google Maps
Drag the pin to your exact location
6
Step Six
Choose Delivery Time
Pick your delivery date from the calendar and choose a convenient time slot. Morning, afternoon, or a specific hour window — we will make sure your gift arrives right on time. Add any special instructions for the driver.
- Calendar date picker with available dates
- AM, PM, and specific hour time slots
- Special delivery instructions for the driver
Select your preferred date and time
7
Step Seven
Tax Invoice (Optional)
Need a tax invoice for your company? Enter your Tax ID, company name, branch number, and registered address. We issue e-Tax invoices automatically via our Leceipt system. This step is completely optional — skip it if you don't need one.
- Tax ID / e-Tax invoice form
- Company name, branch, and registered address
- Completely optional — skip if not needed
Optional tax invoice details
8
Step Eight
Complete Payment
Choose from multiple secure payment options powered by GBPrimePay. Scan QR PromptPay with any Thai banking app, pay by credit card, or use LINE Pay, TrueMoney, ShopeePay, or PayPal. All transactions are PCI DSS certified and encrypted.
- QR PromptPay via any Thai banking app
- Credit/debit cards (Visa, Mastercard, AMEX, JCB)
- LINE Pay, TrueMoney, ShopeePay, and PayPal
Choose your preferred payment method
Important Reminders
Please double-check the recipient's address, phone number, and delivery date before placing your order. For bank transfers, remember to submit your payment proof via LINE @BASKETEER to confirm.
Prefer to Order via LINE or Email?
Ordering Channels
Choose the best way to reach us
General Customers
Website, LINE @basketeer, email, Instagram, Facebook, or call 02-821-5042
Corporate & Bulk Orders
Dedicated team: call +66(0)95-046-4556 or +66(0)93-951-6639, email [email protected]
Overseas Customers
Order at basketeer.com, LINE, email, WhatsApp +66 919-366-956, or call +66(0)2-821-5042
Ordering FAQs
We recommend ordering 1-2 days in advance, especially during peak seasons like New Year, Valentine's Day, and Mother's Day. Same-day delivery is available for orders placed before the cut-off time.
Yes! You can choose specific items, add a personalised greeting card, include extras like teddy bears or balloons, or request custom corporate branding. Contact us for our Gift Design Service.
No, you can check out as a guest. However, creating an account makes future orders faster with saved addresses, lets you track orders, and gives you access to order history.
Yes! Many customers order from overseas for delivery in Thailand. Our website supports international payments via credit card and PayPal, and our team speaks English and Thai.
Bangkok addresses can be tricky to navigate. Pinning your exact location ensures our delivery driver finds the right building entrance, office, or doorstep without delays or confusion.
We offer morning (AM), afternoon (PM), and specific hour windows depending on the delivery area. Same-day express delivery is also available for last-minute orders placed before the cut-off time.
Yes. During checkout, there is an optional tax invoice section where you can enter your Tax ID, company name, branch, and address. We issue e-Tax invoices automatically via our Leceipt system.
For credit card, PromptPay, LINE Pay, TrueMoney, ShopeePay, and PayPal payments, your order is confirmed automatically. For bank transfers, please submit your payment slip via LINE @BASKETEER. You'll receive a confirmation email with delivery tracking.
Ready to Send a Gift?
Browse our collections of gift baskets, cakes, flowers, and more for delivery anywhere in Thailand.
